Some services provide expert backup management services as part of the overall offering. These services typically include:
- Assistance configuring the initial backup
- Continuous monitoring of the backup processes on the client machines to ensure that backups actually happen
- Proactive alerting in the event that any backups fail to upload
- Assistance restoring and recovering data
Many times backups fail at the client because of configuration changes or updates to the data that is to be backed up. Quite often these changes can break backups if the actual backups are not monitored. This results in a dangerous situation where the backups seem to be working fine, but the data required to actually restore the system is not backed up. This issue resulted in the emergence of Managed Backup services.
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